Supporting families means providing help and support to a child, young person or their family as soon as it is identified they need additional help and support. This could be at any point in a child or young person’s life for example in pregnancy right the way through to their eighteenth birthday. This can be help and support on more than one occasion as we know children’s needs change as they grow and develop, there is challenges in their communities and their family circumstances and situations can change too.

By working together and helping families access the right help and support at the right time (partner agencies, voluntary groups and organisations), at the earliest opportunity we can support children and young people to meeting their full potential and try to stop the challenges or difficulties that they are facing from escalating for them and their family.

If you are a parent, carer or young person aged of 13 years old or older, you can request help and support directly from your local family support worker team.  Opening times are: 9.00am to 5.00pm Monday to Thursdays and Fridays 9.00am to 4.30pm. Except on bank holidays. Please note this is not an emergency response service but will always try and get back to you the same day. 

The Wychavon Team telephone on 01905 844229

The Redditch Team telephone on 01905 846783

The Worcester Team telephone on 01905 843339

Worcestershire have six district teams who work across the whole of Worcestershire in your local community.  The teams are: Wyre Forest, Bromsgrove, Worcester, Malvern, Redditch and Wychavon.   Please access the team covering your home area using this link: Early Help family support district teams | Worcestershire County Council

Pershore High School is also able to make a referral for support from the Early Help Family Support team with your consent.

Further information can be found below: